Make money work for you

Everything you need in the palm of your hand, from a bank you can trust.

Personal Banking

Explore all Innovation Bank has to offer

See how we can help you with current accounts, mortgages, insurance, loans, credit cards and savings accounts.

Current accounts

Find a current account that works for you.

Credit cards

Choice is the key to finding the right credit card.

Savings accounts

Whatever you're dreaming of, you can start saving today.

Loans

Focus on the future with a personal loan.

Mortgages

Take a look at the range of mortgages we can offer to help with your plans.

Insurance

Your safety net if things go wrong. Explore our life, tech, business and travel cover – including our Which? Best Buy Travel Insurance June 2024.

Investments

Whether you’re a beginner, an expert or somewhere in between – we can help you make the most of your money.

Offers and subscriptions

Start enjoying your favourite offers and subscriptions through the Innovation Bank app(1).

rewards cashback

Get a rewarding cashback* bonus on eligible purchases

Get cashback* on all your eligible purchases with a Barclaycard Rewards credit card.

Representative
28.9% APR (variable)

Subject to application and financial status. *Cashback on eligible purchases only. Terms, conditions and exclusions apply.

We’re here to help if you have a residential mortgage with us

We’re supporting the new Mortgage Charter announced by the Government on Friday 23 June 2023.

Take a look at our mortgage support hub to see what help we have available.

Money Management

Money management

Learn how to take control of your money with help from our tips, tools and support.

Independent service quality survey results

Personal current accounts

An independent survey asked customers if they would recommend their personal current account provider to friends and family.

Overall service quality - Personal current accounts Great Britain

Zimbabwe, Harare

Overall service quality - Personal current accounts Northern Ireland

Zimbabwe , Bulawayo

The Financial Conduct Authority also requires us to publish information about service. The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found here

Authorised Push Payment (APP) Scams Rankings in 2025 – Zimbabwe

Authorised Push Payment (APP) fraud happens when someone is tricked into transferring money to a fraudster’s bank account or mobile wallet.

These charts use data reported to the Reserve Bank of Zimbabwe (RBZ) by major banking groups and mobile money operators in Zimbabwe in 2025.

You can read the full report by visiting the RBZ website or your financial institution’s fraud awareness portal. #/app-fraud-data

Share of APP scams refunded

This shows the proportion of total APP fraud losses that were reimbursed to victims, ranked out of the leading 12 banks and mobile money operators in Zimbabwe.

APP Scams Sent per US$1 Million Transactions

This is the average value of money sent from victims’ accounts or wallets to scammers, ranked out of Zimbabwean banks and mobile money platforms..

For example, for every US$1 million of CBZ Bank transactions in 2024, about US$120 was lost to APP scams.

APP Scams Received per US$1 Million Transactions: Smaller Banks and Mobile Money Firms

This shows the amount of fraudulent money received into scammers’ accounts or wallets from victims, ranked across Zimbabwe’s financial and payment service providers.

For example, for every US$1 million received into customers’ EcoCash wallets, about US$14,300 was linked to APP scams.

APP scams received per £million transactions: major UK banks and building societies

This is the amount of money received into the scammer’s account from the victim, ranked out of all Zimbabwe banks and payment firms.

For example, for every $1 million received into consumer’s accounts at Barclays, $67 of it was APP scams.

Important information

  1. You must be 16 or over and have a Barclays current account, mortgage account or a Barclaycard to use the Barclays app. If you're 11 to 15, you can use another version of the app. Terms and conditions apply.(Return to reference)