Help with The Barclays app Log-in
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These FAQs may
help too
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Can’t log in to Online Banking?
If you’re struggling to log in to Online Banking, we’ve listed some common quick fixes here.
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Guide to PINsentry
PINsentry is a more secure way to verify your identity when you log in to Online Banking.
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Why can’t I see all my accounts in the Barclays app but I can online?
It could be because you have more than one Online Banking profile. You can find out what to do here.
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Protecting your identity on social networks
The privacy of our customers' and clients' information is paramount. Some simple steps will help
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What do I do if I’ve lost or forgotten my Online Banking log-in details?
You may be able to retrieve this online – it depends which part of your log-in details you’ve lost or forgotten. Find out more here.
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Protect yourself from fraud
More and more people are victims of fraud, so knowing about the different types can help
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Cookie policy
We use cookies and similar technologies on this website and on our mobile applications. Read more about how these work.
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Money mules
If you let someone use your account for a transfer, you could be helping them move money illegally.
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Barclays Money Mentors®
Get free and impartial help with your money from Barclays Money Mentors.
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