Barclays Cashback Rewards

If you’re with Blue Rewards or Premier Banking, register for Cashback Rewards in your app and start earning cashback straight away.

If you're not with Blue Rewards or Premier Banking, you'll need to join one of them before you can register for Cashback Rewards. Join now by logging in to the Barclays app and selecting Products, then Barclays Blue Rewards (for a £5 monthly fee) or Premier Banking.

Once you’ve earned any cashback, you can redeem it as cash to your card, donate the money to charity, or trade up for an e-gift card.

To redeem cashback to your card:

1. Log in to your Barclays app and go to your Barclays Cashback Rewards account
2. Select ‘Redeem’ then ‘Redeem to Card’
3. Select the card for the account you’d like to redeem to
4. Choose how much cashback you want to redeem to your card.

Your cashback will usually be credited to your chosen card within five working days. The amount will be labelled as 'Barclays Cashback’ on your statement.

If your account is overdrawn when you redeem your cashback, the payment to your card will go to pay down the overdrawn amount in line with our Terms and Conditions for Personal Customers.

If you’re supported by Barclays Financial Assist, owe us money or have a payment plan, any cashback you redeem to your card may be used to pay towards outstanding money you owe, in line with our Terms and Conditions for Personal Customers.

To trade up your cashback for an e-gift card:

1. Log in to your Barclays app and go to your Barclays Cashback Rewards account
2. Select ‘Redeem’ then ‘Trade up’
3. Choose from a selection of e-gift cards.

The e-gift card will be sent to the email address we have for you shortly after you select it.

To donate to charity:

1. Log in to your Barclays app and go to your Barclays Cashback Rewards account
2. Select ‘Redeem’ then ‘Donate’ to choose the amount and the charity.

The money will reach the charity within 30 days.

Barclays Cashback Rewards is a way of earning cashback when you spend at participating retailers using the Barclays Visa debit cards and credit cards linked to your Cashback Rewards account.

You can register for Barclays Cashback Rewards through the Barclays app if you’re a Blue Rewards member, you’re with Premier, and/or you have a personal Visa Barclaycard. If you only hold a personal Visa Barclaycard, you can register through the Barclaycard app. After you’ve registered, you’ll automatically earn cashback whenever you take up offers from participating retailers.

Visa provides Barclays Cashback Rewards through its supplier, Reward. Barclays Cashback Rewards isn’t available for Barclaycard Business, Amazon Barclaycard, Barclaycard Avios or Avios Plus.

You need to be 18 or over to access this feature through the Barclays app or Barclaycard app.

Barclays Cashback Rewards links your Barclays debit cards, your Barclaycards or both to your Barclays Cashback Rewards account, then pays cashback into that account when you’ve earned it. To get started:

1.      Register for Barclays Cashback Rewards through the Barclays app or Barclaycard app. To do that:

• Log into your app
• Go to ‘Products’
• Select ‘Premier Banking’, ‘Blue Rewards’, ‘Credit Cards’ or ‘Barclaycard’
• Select ‘Barclays Cashback Rewards’

2.    View your personalised offers

3.      Shop at participating retailers and pay with your linked Visa debit card or Visa Barclaycard. You can link up to 20 cards to your Barclays Cashback Rewards account.

There’s no need to activate an offer or choose which offers you’d like to use in advance. Just make sure you meet the retailer’s terms and conditions to get the offer. Any Visa card linked to your Barclays Cashback Rewards account will earn cashback for the account holder – so if you have a card for someone else’s account because you have third-party access, or a power of attorney, it’ll earn cashback for the account holder but not for you

4.      The cashback will be paid into your Barclays Cashback Rewards account automatically

5.      You can redeem the cashback you’ve earned as cash to your linked card, donate it to charity, or trade up for an e-gift card. 

 It can take up to five working days from the date of the transaction for the cashback to show in your pending cashback balance. It’ll stay as pending cashback for 35 days until it clears, then it will automatically move to your available cashback balance. It might be a bit longer for some rewards – the terms and conditions for the offer you’re using will tell you the details.

Log in to your Barclays app or Barclaycard app and go to your Barclays Cashback Rewards account. Select the three dots in the top right-hand corner of your screen and choose ‘Report missing cashback’ or ‘Report a missing redemption’.

We’ll get back to you within 10 working days.

To see your cashback balance and your statements, offers or transactions, log in to your Barclays app or Barclaycard app and select your Barclays Cashback Rewards account. 

If Barclays Cashback Rewards closes, we’ll give you 30 days' notice before the service ends, so you can redeem your cashback balance.

Please contact us

In your Barclays app or Barclaycard app, go to ‘Products’, then select ‘Barclays Blue Rewards’, ‘Premier Banking’, ‘Credit Cards’ or ‘Barclaycard’. Your details will already be on the form – you just need to check they’re correct, read and accept the terms and conditions and choose your communication preferences.

To see which cards have been linked to your cashback account: 

• Log into your Barclays app or Barclaycard app
• Scroll down your account list and select ‘Barclays Cashback Rewards’
• Choose ‘Redeem and see your offers’ 
• Select the three dots in the right hand corner and go to ‘Linked cards’.

If you choose to get marketing emails when you register for Barclays Cashback Rewards, you’ll get regular emails telling you about your top offers. You can also check your offers by logging in to your Barclays app or Barclaycard app and going to your Barclays Cashback Rewards account.

To earn cashback:

• Check your offers and find an offer you’d like to use
• Check the retailer’s terms and conditions
• Make your purchase with a card linked to your Barclays Cashback Rewards account. If you pay another way (for example, with PayPal), or buy the same product from a different retailer, you won’t get your cashback.

We use your shopping preferences and purchase history to send you personalised offers. That means you might get different offers to your friends and family.

You’ll see any cashback you’ve earned by logging in to your Barclays app or Barclaycard app and going to your Barclays Cashback Rewards account, then selecting 'Statement'. On this page, you’ll usually see any cashback you’ve earned within five working days as ‘pending cashback’.

‘Pending cashback’ transactions usually become ‘Available cashback’ after 35 days (as long as you haven’t returned your purchase). After that, you can redeem the cashback.

No, you can only earn cashback between the dates set out in the offer.

Yes, but: 

• You’ll only get cashback on the amount you spend using your linked Barclays Visa debit card or Barclaycard (and not the amount you spent using the e-gift card)
• You’ll only get that cashback if you meet the offer terms 
• If you use another promo code, voucher, e-gift card, cash or a card that doesn’t qualify for Barclays Cashback Rewards to pay for part of the offer, you won’t get cashback on that amount. 

For example, if you pay £50 towards an offer using your linked Barclays Visa debit card or Barclaycard, and an additional £50 using cash, you’ll only earn cashback on the £50 you paid with your linked card.

It depends on the offer – please check the offer terms.

Barclays Cashback Rewards isn’t linked to the retailer's checkout system, so you won’t see it on your receipt. The retailer’s staff might not know about the offer either.

You can see your redeemed offers by logging in to your Barclays app or Barclaycard app and going to your Barclays Cashback Rewards account, then selecting ‘Statement’. Offers can take up to five working days to show as ‘Pending cashback’ after the transaction, and will become ‘Available cashback’ after another 35 days.

It depends on the offer – please check the terms.

If some or all of your transaction is refunded, you won’t get cashback on the refunded amount. Your cashback might also be delayed while Visa and Reward check any returns.

Once you’ve earned any cashback, you can redeem it as cash to your card, donate the money to charity, or trade up for an e-gift card.

To redeem cashback to your card:

1. Log in to your Barclays app or Barclaycard app and go to your Barclays Cashback Rewards account
2. Select ‘Redeem’ then ‘Redeem to Card’
3. Select the card for the account you’d like to redeem to
4. Choose how much cashback you want to redeem to your card.

Your cashback will usually be credited to your chosen card within five working days. The amount will be labelled as 'Barclays Cashback’ on your statement.

If you’re redeeming your cashback to a Barclaycard, the amount you redeem won’t count towards your minimum payment. You’ll need to make your minimum payment and any instalment plan payments as you usually would.

If the cashback you redeem to your Barclaycard puts your account into credit, you can ask us to transfer the credit balance amount into any UK bank account. The quickest way to do that is to use Barclaycard online servicing.

If you’re redeeming your cashback to a debit card, and your account is overdrawn when you do that, the payment to your card will go to pay down the overdrawn amount in line with our Terms and Conditions for Personal Customers.

If you’re supported by Barclays Financial Assist, owe us money or have a payment plan, any cashback you redeem to your card may be used to pay towards outstanding money you owe, in line with our Terms and Conditions for Personal Customers.

To trade up your cashback for an e-gift card:

1. Log in to your Barclays app or Barclaycard app and go to your Barclays Cashback Rewards account
2. Select ‘Redeem’ then ‘Trade up’
3. Choose from a selection of e-gift cards. 

The e-gift card will be sent to the email address we have for you shortly after you select it.

To donate to charity:

1. Log in to your Barclays app or Barclaycard app and go to your Barclays Cashback Rewards account
2. Select ‘Redeem’ then ‘Donate’ to choose the amount and the charity. 

The money will reach the charity within 30 days.

It can take up to five working days for redeemed cashback to show in your account. If you still haven’t got your cashback after this time: 

1. Log in to your Barclays app or Barclaycard app and go to your Barclays Cashback Rewards account
2. Select the three dots in the top right-hand corner of your screen, then ‘Report a missing redemption’
3. Answer the questions, and we’ll get back to you within 10 days.

Log in to your Barclays app or Barclaycard app and scroll to the end of your account list, then select 'Barclays Cashback Rewards'.

No, cashback won’t contribute towards your minimum Barclaycard payment. You’ll need to make your minimum payment and any instalment plans as you normally would.

 No, you can redeem any amount of cashback you’ve earned – but retailers set minimum cashback limits on e-gift cards. You’ll see these in the trade-up terms for each retailer.

You can choose from a list of charities when you redeem your cashback.

1. Contact the retailer to see if they can resolve the issue
2. If they can’t, log in to your Barclays app or Barclaycard app and go to your Barclays Cashback Rewards account
3. Select the three dots in the top right-hand corner of your screen, then ‘Report a missing redemption’
4. Fill in the form. You’ll need to tell us the date you chose to redeem your cashback for the e-gift card, the value of the e-gift card and the retailer’s name.

You’ll need to get in touch with us within 30 working days of trading up for the e-gift card, or we might not be able to resolve the problem. We’ll get back to you within 10 working days.

If you haven’t received an e-gift card you were expecting:

1. Log in to your Barclays app or Barclaycard app and go to your Barclays Cashback Rewards account
2. Select the three dots in the top right-hand corner of your screen, then ‘Report a missing redemption’
3. Fill in the form. You’ll need to tell us the date you chose to redeem your cashback for the e-gift card, the value of the e-gift card and the retailer’s name.

You’ll need to do this within 30 working days of your purchase, or we might not be able to resolve the problem. We’ll get back to you within 10 working days of you submitting the form.

Yes – these are listed in the terms and conditions for your e-gift card. You’ll see a link to these in the email you get with your e-gift card code, and you can also find them by logging in to your Barclays app or Barclaycard app and going to your Barclays Cashback Rewards account.

It depends on whether you’re with Premier Banking or Blue Rewards.

If you’re a Blue Rewards member and have a joint account, only one of the account holders can join Blue Rewards and use their Visa debit card to earn cashback. 

The other account holders can use a different eligible current account to join Blue Rewards and Barclays Cashback Rewards.

If you’re with Premier and have a joint account, all the account holders can register for Barclays Cashback Rewards. Your rewards will go into your individual cashback account when you spend on your linked cards.

No. Additional card holders can’t register for Barclays Cashback Rewards. To register for Barclays Cashback Rewards, they need to have a qualifying Barclaycard and be the main account holder. Any cashback earned on an additional card will be credited to the main account holder’s Barclays Cashback Rewards account.

You can order a replacement card using your Barclays app or Barclaycard app. Your new card will automatically replace your old one for your Barclays Cashback Rewards account, so you can continue earning cashback.

If your new Barclaycard is a personal Visa Barclaycard and not an Amazon Barclaycard or Avios card, we’ll automatically register it for Barclays Cashback Rewards.

To subscribe or unsubscribe from Barclays Cashback Rewards emails:

1. Log in to your Barclays app or Barclaycard app and go to your Cashback Rewards account
2. Select the three dots in the top right-hand corner
3. Select 'Your communications'.

You can also use the 'Unsubscribe' link in any emails you get from Barclays Cashback Rewards. Whatever options you choose, you’ll still get emails about your account and emails that give you important information (these are called ‘service emails’).

Unsubscribing from Barclays Cashback Rewards emails doesn’t affect your marketing preferences with Barclays – they’re separate systems.

We’ll never ask you for any personal details in an email. If you click on a link in an email that looks like it’s from us, and you’re asked for personal details, it’s not from Barclays – it might be a scam. The only way you can access your Barclays Cashback Rewards account and change your account details is by logging in to your Barclays app or Barclaycard app.

There are three ways you can close your Barclays Cashback Rewards account: 

Through your Barclays Cashback Rewards Account. Log in to your Barclays app or Barclaycard app and go to your Barclays Cashback Rewards account. Select the three dots in the top right-hand corner, then choose ‘Close your account’

By leaving Blue Rewards or Premier Banking.

• If you leave Blue Rewards or Premier Banking, and you don’t have a linked Barclaycard, we'll give you 40 days from the date you leave to access your Barclays Cashback Rewards account and redeem your balance. After that, you’ll lose any cashback left in your Barclays Cashback Rewards account 
• If you leave Blue Rewards or Premier Banking, and you have a linked Barclaycard, you won’t be able to earn cashback on any linked debit cards, but you’ll still be able to earn cashback using any linked Barclaycards. To close your Barclays Cashback Rewards Account in this situation, you’ll either need to close it in your app or close the linked Barclaycard account

By closing all your eligible accounts with Barclays and/or Barclaycard. Make sure you redeem any cashback in your account before you do that, as you’ll lose it as soon as your account closes.

The cashback you’ve earned on a transaction can take up to five working days to show as pending. 

If you can’t see your cashback after this time, please check you’ve used a linked card and met all the offer terms. 

If your purchase met all the offer terms, or you can’t see the offer, and it has been less than 60 days since the transaction:

1. Log in to your Barclays app or Barclaycard app and go to your Cashback Rewards account
2. Select the three dots in the top right-hand corner
3. Select ‘Report missing cashback’ and fill in the form provided.

You’ll need to tell us:

• The date of transaction
• The transaction value
• The last four digits of your card (to protect your account, please don’t give your full card number or account details) 
• Which offer you used
• Where you made the purchase
• How much cashback you were expecting (if you know that).

We’ll respond to your query within ten working days.

If it’s more than 60 days since the transaction, it’s too late for us to investigate missing cashback.

If you’re registered with Barclays Cashback Rewards but you’re no longer with Blue Rewards or Premier Banking, and you don’t have a linked Visa Barclaycard, we’ll close your Cashback Rewards account. You’ll have 40 days to access your Cashback Rewards account and redeem your balance after closing your account. After that, you’ll lose any cashback left in your cashback rewards account.

If you leave Blue Rewards or Premier Banking, and you have a linked Barclaycard, you won’t be able to earn cashback on any linked debit cards, but you’ll still be able to earn cashback using any linked Barclaycards. To close your Barclays Cashback Rewards Account in this situation, you’ll either need to close it in your app or close the linked Barclaycard account.

We’ll only cancel your Blue Rewards membership if you stop meeting the eligibility criteria, or if it looks like you’re not using enough of the benefits to be getting value from the £5 monthly fee. We’ll give you two months’ notice before cancelling your membership, and send you a reminder 30 days before it ends.

We’ll only cancel your Premier Banking membership if you no longer meet the eligibility criteria. We’ll give you two months’ notice before cancelling it and send you a reminder 30 days before you lose access to Premier Banking benefits. 

Yes, if you change your mind and register again within 40 days of leaving Barclays Cashback Rewards, we’ll re-activate your account. It can take up to 24 hours for you to see your offers again and be able to earn cashback. 

To re-register:

1. Log in to your Barclays app or Barclaycard app 
2. Scroll down and select your Barclays Cashback Rewards account
3. Select the ‘Register again’ button.

If you register again more than 40 days after leaving Barclays Cashback Rewards, you’ll get a new Barclays Cashback Rewards account. That means you won’t be able to access any cashback that was in your old account and you’ll need to go through the registration process again. 

No – you can only redeem cashback if you have a Barclays current account or Barclaycard (but not an Amazon Barclaycard) that’s open. If you want to close your account with us, and you have any cashback in your cashback rewards account, you’ll need to log in to your Barclays app or Barclaycard app and go to your Barclays Cashback Rewards account to redeem it before you close your current account.

Only you can use your cashback. You can’t transfer it to anyone else and we can’t redeem it on your behalf – and neither can anyone else. This means you’ll lose any cashback in your Barclays Cashback Rewards account if you die.

Your personal information is used according to the Visa Global Privacy Policy and Barclays Cashback Rewards terms. You can find a link to these documents by logging into your Barclays app or Barclaycard app and going to your Barclays Cashback Rewards account.

Yes, but only with Reward and Visa as set out in the Visa Global Privacy Notice, so we can give you personalised offers.

No. We’ll only email you about your Barclays Cashback Rewards account and offers that are relevant to you.

You can unsubscribe from emails about your offers, which means so you’ll only get emails telling you about important things like changes to your terms and conditions.

It takes 40 days to close your Barclays Cashback Rewards account. Reward will delete your personal data 30 days after your account closes. This won’t affect the information we hold for you that’s to do with your account, which we need to keep for a set time because of banking regulations.